Alaska Airlines flight delay compensation
Delayed 3+ hours, cancelled or denied boarding on Alaska from London, Rome or Reykjavik? You could be owed up to £520 or €600 per passenger. We handle everything. You pay nothing unless we win.
- Free eligibility check — we confirm before you commit to anything
- No win, no fee — you pay nothing if we don't recover compensation
- We handle Alaska's claims team, escalation and legal action for you
Takes about 2 minutes · No account needed
- 1 · Your flight
- 2 · Your details
- 3 · Authorise
Check your Alaska flight
Submit a delay claim, it takes 2 minutes.
Your details
So we can claim on your behalf and keep you updated.
Authorise and sign
Read the letter, then sign to let us claim for you.
Claim submitted
- Reference
- Flight
- Passengers
- Estimated compensation
What happens next
You've done your bit. Now it's Alaska's turn.
"Delayed by another hour"
The gate changes, the board flickers, and the new time keeps moving.
"A technical issue"
No real explanation. Often it's something that counts as Alaska's responsibility.
Dinner, a hotel, a missed day
You sorted it yourself, and the compensation you're owed is separate from all of that.
Four situations that can earn compensation
If your Alaska flight left the UK or EU and any of these happened, you may be owed a fixed amount per passenger, however much you paid for the ticket.
Delayed 3 hours or more
Measured by when you arrived at your final destination, not when you took off. Delays under 3 hours don't qualify.
Cancelled at short notice
Told less than 14 days before departure, with no suitable alternative flight offered close to your original times.
Denied boarding
Bumped from an overbooked flight you didn't volunteer to give up, even though you had a confirmed seat and checked in on time.
Missed connection
A delay on one leg made you miss your onward flight on the same booking, and you reached your final destination 3+ hours late.
Have these ready, about 2 minutes
- Your Alaska flight number, like AS 137
- The date you travelled
- Names of everyone on the booking
- Booking reference (optional, it speeds things up)
Not sure whether it qualifies? Check anyway. It's free, and we tell you straight away if we can't take your claim.
What each route is worth
Alaska began flying transatlantic from Seattle in 2026 on its Boeing 787-9, alongside a seasonal Reykjavik service. All three are over 3,500 km, which puts them in the highest compensation band.
London Heathrow
Rome Fiumicino
Reykjavik Keflavik
Amounts are the statutory figures set by UK261 and EU Regulation 261/2004, payable per passenger — a family of four on the same booking can claim four times the amount. Compensation is paid in pounds or euros. Extraordinary circumstances such as severe weather, air-traffic control strikes or security incidents can reduce or void a claim, which is exactly what we check against Alaska's stated reason and official flight records before filing.
There's no US equivalent of EU261 — but you still have rights
Most Alaska flights are domestic, and the United States has no law requiring airlines to pay fixed compensation for a delay. We won't pretend otherwise. Here's what you're actually entitled to, and you can pursue all of it yourself for free.
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Cancelled or significantly delayed
US Department of Transportation rules entitle you to an automatic refund of the unused portion of your ticket if you choose not to travel — not compensation on top, but a refund you shouldn't have to chase.
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Involuntarily denied boarding
If you're bumped from an oversold flight, DOT rules require cash compensation calculated as a multiple of your one-way fare, up to a cap the DOT sets and adjusts for inflation. Alaska must give you a written statement of your rights.
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Alaska's own commitments
Alaska publishes a customer service plan covering meals, hotels and rebooking during controllable delays. Those are contractual promises you can hold them to directly.
Three steps, all handled by us
Airlines rarely pay out without a formal, well-evidenced claim. We build and run that claim against Alaska on your behalf.
Tell us about the flight
Your flight number and date is usually enough. We verify the delay and its cause against official flight records ourselves.
We deal with Alaska
Our team files the claim, follows up, and escalates to the UK CAA, an EU national enforcement body or court if Alaska doesn't pay.
You get paid
Once Alaska settles, we deduct our 35% fee and transfer the rest to you. Nothing to pay if the claim doesn't succeed.
One flat fee, deducted before payout.
Our standard fee is 35% including VAT, taken from the compensation we recover — never out of your own pocket. On a £520 London claim you keep £338.
- ✓ Nothing to pay upfront
- ✓ Nothing to pay if we don't win
- ✓ No admin or filing charges
- ✓ Deducted automatically before you're paid
- Compensation recovered
- £520
- Our fee (35% inc. VAT)
- −£182
- You receive
- £338
Common questions
Yes. Checking is free and there's no obligation to continue. We only charge our 35% fee (including VAT) if we recover compensation for you, and it's taken from that compensation, never from your pocket.
It's the document that lets us deal with Alaska for you: asking for your flight records, making the claim and receiving the payment. It sets out our fee, you can cancel it within 14 days, and you can always claim from Alaska directly yourself at no cost.
Yes — for flights departing the UK or EU. The regulation attaches to the airport you leave from, not the airline's nationality, so Alaska's London, Rome and Reykjavik departures are covered exactly like a British Airways or Lufthansa flight. The reverse isn't true: flights into Europe are only covered when a UK or EU carrier operates them.
Usually not. Severe weather, air-traffic control restrictions and security incidents count as extraordinary circumstances, which remove the obligation to pay compensation. Technical faults, crew shortages and overbooking don't — those sit within Alaska's control. Airlines sometimes label a delay "weather" when the underlying cause was operational, so we check the stated reason against flight records before accepting it.
Three hours or more, measured by when the aircraft doors open at Seattle, not by the scheduled departure time. A flight that pushes back four hours late but makes some of it up in the air can fall below the threshold, and one that leaves on time but diverts can go above it.
Alaska only began flying to Europe in 2026, so every eligible flight is recent. Time limits depend on which country's courts would hear the case — UK claims generally allow up to six years, while several EU countries are considerably shorter. We confirm the limit for your specific route as part of the free check.
Not as compensation. Statutory compensation under UK261 and EU261 is a cash entitlement, and a goodwill gesture of miles or vouchers doesn't discharge it unless you signed something explicitly accepting it in full and final settlement. Send us what you were offered and we'll tell you where you stand.
Absolutely, and it costs nothing — you can file with Alaska and escalate to the UK CAA or the relevant EU national body yourself. People use us because the escalation route is slow and procedural, and because we only get paid if it works. It's a genuine choice and we'd rather you made it knowingly.
Find out what your Alaska delay is worth
Free to check, takes about two minutes, and you'll never pay us anything unless we win.
Check my flight — free