How it works

One fee. Zero risk. Everything handled.

No win, no fee. No paperwork. No follow-ups. We run your entire compensation claim from start to finish — you only ever pay us if we actually win.

Free, no-obligation check · Nothing to pay unless we win · Takes about 2 minutes

Our fee, in full

One flat fee. Fully transparent. Nothing hidden.

We work on a strict no win, no fee basis. Our standard fee is 35% (including VAT) of the compensation we secure for you, and it comes directly out of that payout — never from your own pocket. If we don't win, you owe us nothing at all.

35% inc. VAT — our only fee, ever
  • ✓ Nothing to pay upfront
  • ✓ Nothing to pay if we don't win
  • ✓ No separate admin or filing charges
  • ✓ Fee is deducted automatically before you're paid
Our standard 35% fee includes VAT and comes directly from the compensation we secure for you — never out of your pocket. You'll always know exactly what you're receiving before you agree to anything.
See the maths

Exactly what you'd take home

Here's our 35% fee (inc. VAT) set against the standard EU261/UK261 compensation amounts, so you can see the real numbers before you claim.

Flight distance
Compensation
Our fee (35%, inc. VAT)
You receive
Short haulUnder 1,500 km
€250£220
€87.50£77
€162.50£143
Medium haul1,500–3,500 km
€400£350
€140£122.50
€260£227.50
Long haulOver 3,500 km
€600£520
€210£182
€390£338

Figures shown are illustrative, based on the statutory EU261/UK261 compensation amounts. Your fee is always calculated as 35% (inc. VAT) of whatever amount is actually recovered on your specific claim — we confirm the exact figure before any money changes hands.

The process

Four steps. All handled by us.

Airlines rarely pay out without a formal, well-evidenced claim. Here's everything that happens between telling us what happened and the money landing in your account — none of which needs your involvement.

1

Tell us what happened

Give us your flight number and date of travel. That's usually all we need — no documents, no forms, no paperwork required from you to get started.

2

We check everything for you

Our team verifies your eligibility against official flight records and the exact regulation that applies — EU261 or UK261 — before we file anything.

3

We handle the airline, start to finish

Every letter, every follow-up, every escalation — including legal action where necessary — is handled by our claims team. You never need to chase anyone yourself.

4

You get paid, we take our fee

Once the airline pays out, we deduct our standard 35% fee (inc. VAT) and transfer the rest straight to you. No win, no fee — if we recover nothing, you pay nothing.

Questions about our fee

Before you check your flight

No. Checking your eligibility and filing your claim is completely free. You're only ever charged our fee if we successfully recover compensation for you.

Everything: the eligibility check, all correspondence with the airline, escalation to a regulator or small-claims court if necessary, and VAT. There are no separate admin fees, filing fees, or hidden extras on top.

You pay nothing. If we're unable to recover compensation for you, our fee is zero — that's what "no win, no fee" actually means here.

It's deducted automatically once the airline pays out. We transfer your share — compensation minus our 35% fee — directly to you. You're never asked to pay us separately or upfront.

35% (inc. VAT) is our standard rate across all claims, so the percentage you're quoted is the percentage you pay — there's no separate pricing tier or sliding scale to work through.

Got a flight number and five minutes?

That's all it takes to find out what your delay is worth. Free to check, no account needed, and you'll never pay us a penny unless we win.

Check my flight — free